Accessibility Statement
Effective Date: June 24, 2025
Telos (a sub-brand of JusClean Services) is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. Our aim is to provide a seamless and inclusive experience for all visitors to our website at teloshygiene.sg
Our Commitment to Accessibility
At Telos, we believe that access to information and services is a fundamental right. Just as we strive to create physically safe and pure environments through our advanced disinfection services, we are dedicated to ensuring our digital presence is accessible to the widest possible audience, regardless of ability or technological constraint. We are actively working to increase the accessibility and usability of our website and, in doing so, adhere to many of the available standards and guidelines.
Accessibility Standards We Follow
To help us make the Telos website a positive place for everyone, we aim to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines are developed by the World Wide Web Consortium (W3C) and explain how to make web content more accessible for people with disabilities and more usable for all.
WCAG 2.1 Level AA outlines principles and success criteria under four main categories:
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Perceivable: Information and user interface components must be presentable to users in ways they can perceive.
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Operable: User interface components and navigation must be operable.
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Understandable: Information and the operation of user interface must be understandable.
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Robust: Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies.
Measures We're Taking to Improve Accessibility
We are continuously working to improve the accessibility of our website. Here are some of the measures we are implementing or have implemented:
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Keyboard Navigation: Ensuring all interactive elements can be navigated using a keyboard.
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Clear and Consistent Navigation: Providing consistent and intuitive navigation structures throughout the website.
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Text Alternatives: Providing alternative text descriptions for all meaningful images, graphs, and non-text content.
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Readable Content: Using clear, concise language and ensuring sufficient color contrast for text readability.
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Resizable Text: Allowing users to adjust text size without loss of content or functionality.
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Form Accessibility: Designing forms that are easy to understand and complete with assistive technologies.
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Semantic HTML: Using appropriate HTML elements to provide clear structure and meaning for assistive technologies.
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Regular Testing: Conducting internal accessibility reviews and aiming for periodic external audits.
Compatibility with Browsers and Assistive Technology
Our website is designed to be compatible with popular web browsers and commonly used assistive technologies. While we strive for broad compatibility, the dynamic nature of assistive technologies and web browsers may occasionally result in minor inconsistencies. We encourage users to keep their browsers and assistive technologies updated for the best experience.
Known Limitations & Continuous Improvement
Despite our best efforts, we acknowledge that some areas of our website may not yet be fully accessible. We are committed to an ongoing process of improvement and are actively working to address any accessibility barriers that are identified. We will regularly update this statement to reflect our progress.
Feedback & Reporting Accessibility Issues
We welcome your feedback on the accessibility of the Telos website. If you encounter any accessibility barriers while using our website, or if you have suggestions on how we can improve, please do not hesitate to contact us.
Your insights are invaluable in helping us provide an inclusive and seamless experience for all our users.